Transform customer support with Slack

Support customers directly from Slack

Turn your Slack workspace into a powerful customer support hub. Chat live, share files instantly, and use AI to understand what your customers really need.

No credit card required • 14-day free trial • Cancel anytime

San Francisco
New York
London
Paris
Tokyo
Singapore
Sydney
Mumbai
Active in
50+ Countries
Response time
<2s average
Live conversations
10,000+ daily
Features

Everything you need for exceptional customer support

Slackly brings together real-time chat, file sharing, analytics, and AI-powered insights — all seamlessly integrated with Slack.

Live Support

Chat with your customers directly from Slack

Every message from your website appears instantly in your Slack workspace. Your entire team can collaborate, respond, and resolve customer issues without switching tools. No more missed messages or delayed responses.

Real-time message sync
Team collaboration in channels
Thread-based conversations
Mobile notifications
#customer-support
Customer2:34 PM
How do I reset my password?
👤
Sarah (You)2:34 PM
I'll help you with that! Click on "Forgot Password" on the login page 👍
File Sharing

Share files and documents instantly

Send screenshots, PDFs, images, and any file type directly through Slack. Your customers receive them immediately on your website. Perfect for sharing guides, invoices, or troubleshooting with visual aids.

Drag & drop file sharing
Support for all file types
Automatic file hosting
Secure file transfers
File Sharing
Setup_Guide.pdf
2.4 MB
Shared
🖼️
Screenshot_2024.png
1.8 MB
Shared
Customer Insights

Discover trends and patterns in customer conversations

Track what your customers are asking about over time. Identify common questions, feature requests, and pain points. Use these insights to improve your product and create better documentation.

Conversation analytics
Topic trending
Common question detection
Export reports
Customer Insights
Total Chats
1,247
Avg Response
28s
Top Questions
Password reset
45
Billing inquiry
32
Feature request
28
AI Analysis

Let AI analyze your support conversations

Our AI reads through your chat history to find patterns, sentiment trends, and actionable insights. Automatically categorize issues, detect frustrated customers, and get suggestions for improving your product.

Sentiment analysis
Auto-categorization
Issue detection
Product improvement suggestions
AI Insights
High Priority Insight
15% increase in billing questions this week
😊
Positive Sentiment
87% of customers satisfied with support
💡
Suggestion
Add FAQ about password recovery process
See Slackly in action

Watch how it works

Explore interactive demos to see exactly how Slackly transforms your customer support workflow

2:30
Getting Started

Product Overview

See how Slackly transforms customer support by bringing conversations directly into Slack. Watch the complete workflow from visitor chat to resolution.

What you'll learn
Complete workflow walkthrough
Real-time chat demonstration
Team collaboration in action
AI insights preview
All demos (5)

Ready to see it in your workspace?

Schedule a personalized demo with our team and see how Slackly can transform your customer support

Get started in minutes

No complicated setup. Start supporting customers from Slack in three simple steps.

01

Connect Slack

Integrate Slackly with your Slack workspace in just a few clicks. No complex setup required.

02

Add to Website

Embed our chat widget on your website. Your customers can start reaching out instantly.

03

Start Chatting

Receive customer messages directly in Slack. Your team responds, customers get instant help.

Trusted by teams worldwide

Join thousands of companies using Slackly to deliver exceptional customer support.

10k+
Active Users
99.9%
Uptime
< 30s
Avg Response Time
500k+
Messages Handled

"Slackly transformed how we handle customer support. Our response times dropped by 70% and customer satisfaction is at an all-time high."

Sarah Chen
Head of Support, TechCorp
Loved by teams worldwide

Don't just take our word for it

Join thousands of teams who've transformed their customer support with Slackly

"Slackly has completely revolutionized how we handle customer support. The ability to engage with customers in real-time through Slack, combined with AI-powered insights, has not only improved our response times but also our team's overall efficiency. It's rare to find a tool that delivers on its promise so completely."
SM
Sarah Mitchell
Head of Customer Success at TechFlow
"The Slack integration is genius. Our entire team can jump into customer conversations without leaving our workflow. Game changer."
MC
Michael Chen
CEO at StartupLab
"We tried multiple chat solutions, but Slackly's AI insights helped us identify issues before they became problems. Worth every penny."
ER
Emily Rodriguez
VP of Operations at CloudScale
"Setup took 5 minutes. Within an hour, we were handling customer queries directly from Slack. The ROI was immediate and measurable."
JP
James Park
Founder at BuilderKit
"Our customer satisfaction scores jumped 35% in the first month. The real-time aspect and file sharing capabilities are phenomenal."
LA
Lisa Anderson
Customer Support Manager at DataPulse
"Finally, a support tool that doesn't require constant context-switching. My team's productivity has never been higher."
DK
David Kim
CTO at ApiHub

Trusted by innovative companies worldwide

TF
TechFlow
SL
StartupLab
CS
CloudScale
BK
BuilderKit
DP
DataPulse
AH
ApiHub
70%
Faster response time
10k+
Conversations daily
98%
Customer satisfaction
24/7
Support availability

Simple, transparent pricing

Choose the plan that fits your team. All plans include unlimited customer chats and AI analysis.

Starter

Perfect for solo entrepreneurs and small teams

$7/month

1 user

Unlimited customer chats
AI-powered chat analysis
File sharing
Real-time notifications
Email support
Most Popular

Team

Great for growing teams

$21/month

5 users

Unlimited customer chats
AI-powered chat analysis
File sharing
Real-time notifications
Priority support
Advanced analytics
Custom branding

Business

For larger teams and businesses

$35/month

15 users

Unlimited customer chats
AI-powered chat analysis
File sharing
Real-time notifications
Priority support
Advanced analytics
Custom branding
API access
Dedicated account manager

Enterprise

Tailored solutions for large organizations

Custom

Unlimited users

Everything in Business
Custom integrations
SLA guarantees
Advanced security
On-premise deployment option
Custom AI training
White-label solution

All plans include a 14-day free trial. No credit card required.Compare all features →

Ready to transform your customer support?

Join teams who've already upgraded their support experience with Slackly.

Free 14-day trial
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Cancel anytime
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