Last Updated: January 14, 2025
Please read these Terms of Service carefully before using Slaqkly. By accessing or using our service, you agree to be bound by these terms. If you disagree with any part of the terms, you may not access the service.
These Terms of Service ("Terms") constitute a legally binding agreement between you (either an individual or entity, "you" or "User") and Clutrix AI Pvt Ltd ("Company," "we," "us," or "our") regarding your access to and use of the Slaqkly platform and related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
Slaqkly is a customer communication platform that integrates with Slack to enable real-time chat conversations between website visitors and your team members. The Service includes:
To use the Service, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly if it changes.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.
You must be at least 18 years old and have the legal capacity to enter into contracts to use this Service. By using the Service, you represent and warrant that you meet these requirements.
You agree not to:
The Service, including all software, designs, text, graphics, logos, and other content, is owned by Clutrix AI Pvt Ltd and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.
You retain all rights to the content you submit through the Service. By using the Service, you grant us a worldwide, royalty-free license to use, store, and process your content solely for the purpose of providing and improving the Service.
Our pricing is published on our website and may be updated from time to time. Current subscription tiers include:
Subscription fees are billed in advance on a monthly basis. You authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by law.
We may offer a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.
We reserve the right to change our pricing with at least 30 days' notice. Price changes will apply to subsequent billing cycles.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms, non-payment, or any other reason at our sole discretion.
Upon termination, your right to use the Service will immediately cease. We may delete your data in accordance with our data retention policies. You remain responsible for all charges incurred before termination.
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your data.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
The Service integrates with third-party platforms, including Slack. Your use of these integrations is subject to the respective third parties' terms of service and privacy policies. We are not responsible for the actions or policies of third-party services.
You are responsible for ensuring you have the necessary rights and permissions to integrate third-party services with Slaqkly.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy or reliability of any information obtained through the Service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLUTRIX AI PVT LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless Clutrix AI Pvt Ltd, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Service, violation of these Terms, or infringement of any rights of another party.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in [City, State], India.
Prior to filing any lawsuit, the parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration in accordance with Indian arbitration laws.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the Service at least 30 days before the changes take effect.
Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Service.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clutrix AI Pvt Ltd regarding the Service.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.
If you have any questions about these Terms, please contact us:
Clutrix AI Pvt Ltd
Email: ankush.@clutrix.in
Support: ankush.k@slackly.in
Website: www.slackly.in
© 2026 Clutrix AI Pvt Ltd. All rights reserved.